Zales Outlet

Dottie King

7 months ago

Best place ever! Hailey, Carl, and Gulianna were extremely helpful, kind, and had the best customer service. We love coming to this Zales location. We will definitely be back.

kara roberts

6 months ago

Hailey was great! She helped my fiance and I pick out wedding bands. 10/10 recommend anyone going in to see her!

Devin Nuszbaum

6 months ago

Had a ton of fun working with Hailey and Ashlynn finding and creating a custom engagement and wedding ring!

Callie Johnson

7 months ago

The jewelry shines, but Hailey and her teams customer service shines brighter.” I can’t say enough about Hailey and her team at the Zales Outlet in Tanger Outlet, Northern Texas. I first met her at the Watagua location, and I followed her here because she consistently delivers the BEST customer service. She always makes herself available, takes the time to listen, and makes every visit feel personal and special. What started as shopping for jewelry has grown into a friendship I truly value, and that says a lot about the kind of care she gives her customers. Hailey has built a team that reflects her same kindness and professionalism, and it shows the moment you walk in the door. If you’re looking for beautiful jewelry AND an amazing experience, go see Hailey—you’ll leave with more than a purchase, you’ll leave feeling appreciated.

Valentina Gothard

7 months ago

The experience was so great, Carl and Hailey were very nice and kind to me and my needs. I found an amazing and affordable ring that meets all my expectations! Thank you for both of them and Zales sales!

Troy Owens

6 months ago

My shopping experience at Zales was incredible. Hailey the store manager answered all of my questions with a smile and patiently handed me every ring on display before I chose the perfect one for me. Thank you so much Hailey for making feel like I was the only person in the store.

Aaria Page

a year ago

I absolutely adore this location! I am a frequent shopper and everytime I visit, Hailey and her team are so attentive and kind even if I don't purchase anything! They always keep me updated on the newest styles and deals, assisting me in whatever new piece I desire!

Brandy H

3 months ago

Haley helped me to create a custom pendant, designed by my husband, of our initials for our 20th wedding anniversary. It is absolutely amazing!! I can't thank her enough for her patience and dedication through the process!!

Kari Brown

7 months ago

I stopped in to have my ring cleaned and inspected, and Carl was amazing! He was so friendly and took great care of my jewelry. My ring looked brand new and sparkled beautifully when he was done. The whole experience was quick, easy, and made me feel confident my ring was in good hands. I’ll definitely be back to see Carl again!

Kayoka Matthew Bukasa

6 months ago

I got a ring today and it was great custom service from staff. The end product came out better than I expected. Thank Hailey and Ashley for the help. I would definitely recommend!